FREQUENTLY ASKED
QUESTIONS
DO YOU ONLY SUPPLY FLOWERS?
No! We also supply our 100% cotton Tote bags
We are always sourcing new + exciting ethical + fair products. Connect with us to stay in the know!
ARE YOUR FLOWERS FRESH OR ARTIFICIAL?
Neither. All of our flowers are dried + preserved. Little Ant works with Eco-friendly only flower suppliers who carefully assess all of their products. Little Ant supplies natural flowers only + all flowers that have been dyed are done organically.
WHAT SIZE ARE YOUR DRIED FLOWER ARRANGEMENTS?
Our dried flower arrangements are approximately 20cm in height. We will be stocking larger bunches shortly that will start from 20cm + go up to 70cm in height.
HOW ARE YOUR DRIED FLOWERS PACKED?
All of our dried flowers are carefully selected + hand packed to ensure that they will survive the post.
IS THERE A CHANCE THE FLOWERS MAY GET DAMAGED IN TRANSIT?
Due to the delicate + fragile nature of our dried + preserved flowers, slight shedding will occur. However, the L-A team take careful measures to ensure the flowers are packaged in a way to prevent this.
DO YOU ACCEPT CUSTOM FLOWER
BUNCH ORDERS?
Yes! We are receiving custom orders. Please contact us at hello@littleantagency.com for more info. Alternatively, contact us via Instagram or Facebook.
OH NO, YOU'VE SOLD OUT OF THE FLOWERS I WANTED TO BUY, AM I STILL ABLE TO ORDER THEM?
Our flower collections are all seasonal + we continuously update them with new colours + styles. If your chosen bunch is not available, we will do our utmost to fulfil your order with similar colours + designs.
HOW LONG DO DRIED FLOWERS LAST?
Depending on the environment they are kept in, dried flowers can last for years!
Check out our flower care guide for more tips on keeping your flowers in shape!
DO I NEED TO WATER MY DRIED FLOWERS?
No! No no no!
Water can do more harm than good. Keep them away from wet + damp environments.
Dried flowers need very little maintenance which is an added bonus!
For more information, check out our flower care guide.
IS THE MINI COTTON BAG INCLUDED WITH YOUR FLOWERS?
All of our forever wild letterbox flowers include our mini 100% cotton bag.
ARE ALL OF YOUR PRODUCTS SUSTAINABLE?
Sustainability is at the core of Little Ant’s DNA.
All products have been carefully sourced to ensure it has minimal impact on the
environment + promotes the health of our planet.
All of our flowers are dried + preserved. Little Ant works with Eco-friendly only flower suppliers who carefully assess all of their products. Little Ant supplies natural dried flowers only + all flowers that have been dyed are done organically.
DO YOU OFFER A PERSONALISED GREETING CARD?
Yes, absolutely! Fill in the details when you reach the checkout + we will provide a handwritten message to the recipient.
Personal details are never given to third parties.
I WOULD LIKE TO SEND ONE OF YOUR PRODUCTS ANONYMOUSLY, IS THIS POSSIBLE?
Yes of course. In addition, we can provide a handwritten message to your recipient.
This can be added at checkout.
DO YOU ACCEPT RETURNS?
Due to the fragile nature of dried + preserved flowers, slight shedding will occur. Flowers may also become damaged during transit. If flowers are damaged (excluding expected shedding), please email us with photos within 24 hours of receiving your order, we will review + get back to you immediately.
WHEN WILL MY ITEMS ARRIVE?
Little Ant offers delivery via Royal Mail Tracked 48®. Delivery is free with all our products!
If you require faster delivery, this is possible. Please email us at hello@littleantagency.com to arrange.
NO ONE IS AT HOME, IS THIS A PROBLEM?
If ordering one of our forever wild letterbox flowers + no one is home, this isn’t a problem, they have been designed to fit through most standard letterboxes.
WHAT ARE THE SHIPPING COSTS?
Did someone say free! Yes, all of our products include free delivery within mainland UK!
WHAT PAYMENT OPTIONS DO YOU SUPPORT?
We support the following: VISA, MasterCard, Amex, ChinaUnionPay, Jcb, Diners, CartesBancaires, Discover, VISA Electron, Maestro and PayPal.